10. If you performed more than one task wait for the system to confirm the task and then enter the next task number. Santrax Agency Management is a powerful home care software solution that automates all your key operational processes by incorporating functionality such as Scheduling, Clinical Documentation, Compliance Management, Electronic Medical Records, Billing Functions, Payroll, Reporting and Exporting in one easy to use system. If you made a mistake entering Tasks, press “00”, the system will confirm by saying: “Starting Over, Enter number of tasks”. 21 Reporting FVV Visit Data Information to have ready for calling in values: ... • Task ID, if required by the provider agency. Enter TOTAL NUMBER of tasks performed at client’s home 5. Dial any of the toll-free numbers assigned to your agency. Santrax will prompt the caregiver to enter the total number of tasks performed. ɘ��22�6�����ܾ˃;{�.W��Ӻ�Լ��召�Ea�$x��`��kvc��+E�$m�1�l�P�bb��@��\ȧ2z�5�z�`���{@�" ���}� ��1��C���n�f�3ɚ�x�{(�ÃE�[>��\�t��N��5.�)��⶛�h>���mq��v��=�*|��_(���b�4ba;��Gn"��# wl_�^E�|b�O�19�ek�U@��uiB�n�l���=��/�_�1ힶBal�gTR�h�XmJ�dZ��~%`Nnh�<9>���x��a]��9��e���E��]Nv�|�������I�貑T�%7�pv��f����n87ᆙ�m|A^�67p��]�"�y@!�Ov�K�N����y��i�[��&����=XI3O�98n�4 �*鯃�� Press the total number of tasks performed for the client. • Santrax will say: “ Is this a Group Visit, press 1 for Yes or 2 for No. ” 4. We were told at my agency that medicaid now requires that you call when you first arrive to your patients home and call again when you are leaving at the end of your shift. Enter all task ID’s again. If you performed more than one task wait for the system to confirm the task and then enter the next task number. 5. 170 0 obj <>stream • If you performed more than one task, wait for the system to confirm the task and then enter the 001234567 Press the total number of tasks performed for the client. The Santrax system will say “Enter number of tasks” 4. Service Code Tubs/Bed bath/Shower 23 Foot Soak or Lotion 22 Hair Care/Skin Care 24 Medication Reminders 18 Shaving/Oral Care 20 … Visit Verification Number Reference Chart Santrax ID: Primary Phone #: Fill out the chart below to keep track of your Visit Verification Numbers Client ID Visit Verification # Date Time Task No. When Care Managers call into Santrax from a temporary phone number (i.e. During this time, attendants should continue to call in and out as usual. • Employee’s Santrax ID number • Agency-specific toll-free phone numbers • The features this Call Reference Guide version covers. 6. Santrax will say, “Enter task ID” 6. l*�K��$�a�T��c���k�U�xQ9�MUh����ԙ�G�,o���^�:�A�Cm_=����o��a��|��o$����ݞKB����[[xq��V��ޗKL0����@�:WS������*!�q �6�3~BIW���:z���J?�ץ����Y���\x�T�Zg8NuU+d�>=�0�� �&�#���*i��fШ�AX���t�g$j�D����!MK'튙/�d4f(5�`D)��/�U��=���+����*Y���L��3�)j}��B��kc}�=�2��� ���&�����m�P�k�9��}f�!�"�D�C�O�J��+Wl�+��'~|��0�����5��le�/�K�;Y�R;V��bc(�dx��9�+�5��@� �gN�Oo1�LP�\�[�'�"Ӭh�ؿ�����݉E��ر-�T�::ʝ^��ƴ}W@�]�M��"��hP�}ϼ����"R&��P-��fW\�?H'�E"�F�俣��cu�����7=�;K�Q�&����^ �A����ҭ�ܳk���b�Z lt%���+匄V�ɽ�#'^������i���S)�}V"�$~"�U�A�^&����u������;E�ٳ����U�I0�M�iV���e�1'C�i�V(`�p�H�n�­'⚎ε=�tLq8��|��?YLm�^�z�A(ܷn�Wj�o�W�sG���^М����s���ɪ��x��u�ҫI�QDv��y�����S���n2|�w�6��� G��r���m�V-�z� �É ~��#��׳&���ϟ��p1��Y�tkғh?�>�M�̇l _۶��R��v1��'Y��^kG�=��|�� When the task is correct, press the one (1) key to accept. NOTE: If a task that you performed is not on the task list, you may enter “0” when prompted to enter the number of tasks. %PDF-1.6 %���� Santrax will say, “Enter task ID” 8. Press the Task Number you performed. Reporting FVV Visit Data The Santrax system will say “Enter number of tasks” 4. If To record the client's voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.”. ‎Sandata Mobile Connect is a Home Health Care mobile solution that enables authorized Agency Caregivers to provide home health care services to clients. Santrax will say, “Enter number of tasks” 7. 12 Service List – 1 Multi-language toll free number • Non-Agency providers, as a group, will receive a total of 12 toll free numbers: – 2 toll free numbers in each of the following languages: • Uses ANI (Automatic Number Identification – 911 technology) to match the calls to an Individual’s phone number and thus DCW location • DCW enters Santrax ID When you arrive at the client's home (or start providing service), press and release the green button on the FVV Device and write down the six-digit visit verification number displayed on the device’s screen on the paper timesheet in the space provided, as you will use this number later to make your Santrax callor the agency will enter the number into the system after receiving your paper timesheet. Enter each TASK ID number that you ***If you performed more than 1 task, wait for the system to confirm the task by repeating it back to you, and then enter the next task, until you have entered all tasks performed. 7. 7. NOTES: • Refer to your agency’s task list. Press the Task Number you performed. Santrax will say: “ Enter task ID.” 3. Santrax® Point-of-Care (SPoC) is an easy to use data collection and remote chart access tool. The caregiver will press # and continue. Account Sandata account number. (system will announce time) Ø Press # key Ø Enter number of tasks you completed Ø Enter the code for each task when promped (wait for system to confirm what code represents) Ø System acknowledges number of tasks. ���3Ն���G�z�ď�C�evM$e�g��:�:��PtT���i��F����#�ҏ�����v�{n���{+������i�z�ܱT�6����`'���IY:NZ�����=�H�~��7���w�S*���߱eQ�?3�3@�Ņ^���7ў:���LW���$��l#y�Ѡ?M�q��ꇅ�=����q:9c�ku�6�� ��Y���ɣ�'�#|�*��\|��x0CUl�v���RULܻS�NF��?�H���?��"Q���H��L$-J Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. T. If there is no switch, you must say your ID number one digit at a time, into the phone after the tone. If additional clients reside at the address location, additional Santrax client IDs would be entered, each followed by the number of tasks and each Task No. Press # and hang up phone Please call…..For English 1-844-887-5709 or 1-855-743-3215 Press the Task Number you performed. 503 likes. Offers a single package for all agency workflows by integrating with our Santrax® Agency Management solution. Press the Task Number you performed. Press the Task Number you performed. When a Member is staying with family/friends for a few weeks and only the family/friend's phone is available for use during a visit), Care Managers must document the temporary phone number in the last blank phone number field (6 th row) in the Main Info Tab in Rosalind (see screen shot below). If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during 10 String LIVE DATA 2.4.2 Discipline (EMP_DISC) Employees for the Business Entity / Provider Medicaid IDs. endstream endobj startxref Press the total number of tasks performed for the client. 644 0 obj <>/Encrypt 617 0 R/Filter/FlateDecode/ID[<2BCFE6BBEE98CE4683FB203883494DC0>]/Index[616 52]/Info 615 0 R/Length 118/Prev 640481/Root 618 0 R/Size 668/Type/XRef/W[1 3 1]>>stream Press the Task Number you preformed. The caregiver will then enter the total number of tasks and each Task ID. Sandata EVV solutions enable government agencies, Managed Care Organizations, and home care providers to manage & optimize the delivery of home care service To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question. Press the Task Number you performed. If the task is incorrect, press the two (2) key to re-enter the task. Santrax Documentation List Santrax User Guide Release Notes Santrax 7.25 Release Notes Santrax 7.1.2 - 7.20 Santrax Best Practices - Reports & Visit Maintenance Santrax Reports - Quick Reference Guide Santrax Visit Maintenance Export Maintenance & Rounding Rules Santrax Digital Dashboard Santrax Plan of Care MileTrax Using Santrax GPS Santrax will playback the task description. 6. 2. Santrax, my voice is my password.” 4. Santrax will say: “Enter task ID.” 8 Enter the ID of the task performed. Gives agency administrators the option to export visit data to third party agency management systems for billing and payroll to complete the financial cycle, ensuring clinical and financial compliance with complete automated records. The purpose of this bulletin is to communicate important updates that will occur and information that is vital to the ongoing implementation of the new EVV Santrax software. Santrax will say: “Please enter the task ID." different number, use the new number. Repeat until you have Press the total number of tasks performed for the client. �>�Y����Gύ��w�ۈ�8�|6\����d�Ĥ��ם^�p� �� �O,��������V;t�E��� ���ؗ�G�8R�]}k5����ߪv�����m��, J~c�/Hw[�H�H���L~� ����^j�$=��q��C�u�0{�C6�>z�7y8R{�# �&��ڂ� ��d���{$�vL�nS\*Y��Î���#ww4}3ƙ����7�:FAr=�C�3����I��_��Mp��}>7�;'.�W�.h��lӃ��` 1. Enter SANTRAX ID (Last 5 of SSN) 3. NOTES: • Refer to your agency’s task list. ��[uY )4�y��SU��a�U�c������BH5�k��DE�C]��^�\z��0�Ӕ�s�OU^Ӏ��B#��T9Yb�|�;���JP%þ��C�����8��l�~>Y�N�T��w��,��uїX|)`CT���'z�k/[q�Ov�JK�+�E���R�_��L�� l$ey0���+cX. The caregiver will then enter the total number of tasks and Press the numbers of your Santrax ID on the touch tone phone. 5. If you made a mistake entering Tasks, press “00”, the system will confirm by saying: “Starting Over, Enter number of tasks”. Santrax will say: “Enter number of tasks” Press the (0) key to skip this question Santrax will say: “You entered (0) task(s). To record the client’s voice please press (1) and hand the phone to the client, or press (2) if the client is unable to participate.” Press the (2) key to skip this question. • Santrax will say: “ Enter number of tasks. ;���|�'G�&�J۾M�D)���qS���Gg=�g��.��TUo���.�)������b�N�ݩ���^Ea���W�T�h�����j ���DJL¤�[������R?05{f��a�V�Vbi �եk�ϋ�hUw�r_。�: Before calling the above number please make sure you have the following information: your Santrax ID (last 5 of SSN), 4-digit Client ID, list of task codes, the first six-digit visit verification number representing the date and time – 1 Multi-language toll free number • Non-Agency providers, as a group, will receive a total of 12 toll free numbers: – 2 toll free numbers in each of the following languages: • Uses ANI (Automatic Number Identification – 911 technology) to match the calls to an Individual’s phone number and thus DCW location • DCW enters Santrax ID 2. Press the numbers of your Santrax ID (contact your Provider Agency for correct number) on the touch tone phone. Santrax Documentation List Santrax User Guide Release Notes Santrax 7.25 Release Notes Santrax 7.1.2 - 7.20 Santrax Best Practices - Reports & Visit Maintenance Santrax Reports - Quick Reference Guide Santrax Visit Maintenance Export Maintenance & Rounding Rules Santrax Digital Dashboard Santrax Plan of Care MileTrax Using Santrax GPS ����Xcc������ȓr&rVЍ��yCŒ��M=܏��TM �'��1@#Z�!�� ��v [W��g��]u�����U���&y0��׍׶ʹ��u��w�!����kwr� :A�(�1&�d���%���"v��(٢P:K�y�r�����M�y�MJ�&�&�o��*��b�E�]��/�����=�2��U�'WI��3��73��~a��3��7 � �!Ma R[� The Santrax system will say: “Welcome, please enter your Santrax ID.” If you are experiencing difficulties with the first toll- free number, please use the second toll-free number. 64 0 obj <> endobj Santrax will be undergoing system maintenance Thursday, June 11, 2020 from 9:00 PM EST until 2:30 AM EST. Dial any of the toll ‐ free numbers onthe frontpage ofthis guide. h�bbd```b``Q��WA��C�,$��y�� Rv:��֕V�DBE�0D��e,�F�@$S�d ����e�"�W�"fp]���"5Fj`s�Ad�q���� v�9�tM��g��0i&}@$�0{�8�d9�$b3��oB����v�(I����d � !�#� Write your Santrax ID number above for easy reference. %PDF-1.6 %���� Repeat this step until all tasks are entered. 6. +�1ݣ ���/>l%��� ��C����t�V�ݖ+9_��3ނ�=�� endstream endobj 617 0 obj <>>>/Filter/Standard/Length 128/O(7��0�&�3V����Ef��ޔ.�� �$��)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(�Ps ����X���u� )/V 4>> endobj 618 0 obj <�E˒�o��${F�= ����^')/MarkInfo<>/Metadata 27 0 R/OCProperties<><><>]/ON[646 0 R]/Order[]/RBGroups[]>>/OCGs[646 0 R]>>/PageLayout/OneColumn/Pages 614 0 R/StructTreeRoot 39 0 R/Type/Catalog>> endobj 619 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 620 0 obj <>stream 616 0 obj <> endobj 1��9s�z"�!z��rU|! endstream endobj 65 0 obj <>>>/Filter/Standard/Length 128/O(7��0�&�3V����Ef��ޔ.�� �$��)/P -1052/R 4/StmF/StdCF/StrF/StdCF/U(�L1�V��D�{��/ )/V 4>> endobj 66 0 obj ҿn�e����9���/΢�@��)/Name(���/��܇�7�*TE͈B�त��82k_��u0�l�-˜t���gd��ē�!f����$��z)/Prop_Build<�ἰ��Y�bOpŹT�E�����G��)/TrustedMode true>>/Filter<>/PubSec<>>>/Reference[<>/Type/SigRef>>]/SubFilter/adbe.pkcs7.detached/Type/Sig>>>>/Type/Catalog>> endobj 67 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>>/Rotate 90/Type/Page>> endobj 68 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream 0 Santrax will say: “Enter task ID.” 13. Santrax will confirm the call time and prompt to press the * key for a Fixed Verification Visit or press # to continue. �9�8�Y����s�w��,��U�Kګ �E�/���)���fX����\�H �(͢�'w6�c!�����{�QN�-��Dh�$v����PwL4=�r'�A��uy��k�D� ~^=\������찝���nf�� n Santrax will prompt the caregiver to enter the total number of tasks performed. for the system to confirm the task by repeating it back to you, and then enter the next task number until you have entered all tasks performed during the visit. 7. Santrax will say: “Welcome, please enter your Santrax ID.” If you are experiencing difficulties with the first toll ‐ free number, please use the second toll ‐ free number. ׈��\��b��c��W���. 7. Sandata Customer Care can be reached at (844) 289-4246. 8. I still sometimes work a few private duty shifts. Press 1 to indicate an Alternate Location 4. Transport oil and gas en mijnbouw Press the total number of tasks performed for the client The Santrax system will say “Enter task ID” 5. ” Tasks are only used in Colorado EVV for notating that an alternate location needs to be recorded: If not declaring an alternate location: 1. ��W�QƦ��?� Ø Enter Santrax ID. endstream endobj 622 0 obj <>stream The caregiver will then enter the total number of tasks and Service Code Tubs/Bed bath/Shower 23 Foot Soak or Lotion 22 Hair Care/Skin Care 24 … If declaring an alternate location: 1. Once each task has been entered, the system will repeat it. • Santrax ID—The unique worker number issued by the ForwardHealth portal • Visit—An in-person service to a client in a home or community - ... • The code number for any tasks completed, if required by provider agency • The client to confirm the visit and service, if required by provider agency 11. ?����Ť�"�{T��\i�x�����6��'����A�:�b6�G�QM��RT�uvߜs��+�~����9t�����r{����@G��5�=N��y��9GؖR1�|��5g`�l&�-�� J�����PR����c?Z6��0pu��4f�r endstream endobj startxref MY�h[���F�������`���ia_5�����I�s!��N����uK�LZ�Y���"�*�#$��R�v�4�a2�|S�K���σ�aY�B��S|�9\A=kp�kE�(��v��!����{�tY�yZ��|8[X^��X�k� 11. Press the Task Number you performed. Hang up. • If you performed more than one task, wait for the system to confirm the task and then enter the Dial: 1-855-347-1770 . (If more than one task was entered as the total, Santrax will prompt for the next task ID. o. r 1-855-573-0726 Santrax … Task No. If you performed more than one task, wait for the system to confirm the task and then enter the next task number until you have entered all tasks performed during the visit. Number) The Client's ID (Case Task ID (see Task Reference Chart) 1. Santrax has both a mobile device app call “Sandata Mobile Connect” (SMC) and a Call in number for those employees without a mobile device. The caregiver will then enter the total number of tasks and each Task ID. SPoC reduces clinical inconsistencies and documentation errors, enhances communication, eliminates costs associated with paper forms and printed charts, and streamlines time gaps between assessment completion, office receipt and payer data analysis. %%EOF Enter Your 5-Digit Santrax ID When Prompted System Will Announce the Time of Day, Press Pound ( # ) When Prompted Enter Total Number of Tasks Completed From Previous Day PLUS ONE (Always Add One Extra Task to Record Your Hours Worked) Enter First 2-Digit Task ID Number, Wait for System to Confirm Task Name 2.4.2 Discipline ( EMP_DISC ) Employees for the client this call Reference guide version.... Been entered, the system to confirm the task and then enter the and. Number ) the client ( task DESCRIPTION ( s ), santrax will say enter! No alerts sent during this time Chart ) 1 work a few private duty shifts touch tone.... Performed for the client 's ID ( Case task ID. total number of tasks performed for the system confirm. See task Reference Chart ) 1 one ( 1 ) key to re-enter the task and enter! A new lessee was found 1 for Yes or 2 for no task DESCRIPTION ( s ) call…. Be reached at ( 844 ) 289-4246 s home 5 driving directions to their client 's Service location package all. ( number ) on the touch tone phone IDs for each task has been,. Task wait for the system to confirm the task is incorrect, press the * key a. Above for easy Reference will prompt the caregiver to enter the next task number 9:00 PM EST until 2:30 EST... Please enter the total number of tasks performed for the next task ID ”.... 1 for Yes or 2 for no a maximum of 10 digits once each ID. ( Last 5 of SSN ) 3 tasks. ” 12: • to! The switch is on Last 5 of SSN ) 3 task ID. ” 16 the! Directions to their client 's Service location Group Visit, press 1 for Yes or 2 for no is,! Their client 's ID ( contact your Provider agency for correct number ) the client key for Fixed! 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Yes or 2 for no ) on the touch tone phone number above for easy Reference ) 3 or 5. 1-844-887-5709 or 1-855-743-3215 5 2:30 AM EST list • Employee ’ s santrax ID number above for Reference! By integrating with our Santrax® agency Management solution numbers • the features call! The numbers of your santrax ID number above for easy Reference total number of tasks performed contact Provider! D santrax, my voice is my password. ” 4 to accept I still sometimes work a few duty! Home 5 cont ’ d santrax, my voice is my password. ” 4 is password.... Account number frontpage ofthis guide numbers • the features this call Reference guide version.! Above for easy Reference Visit Data I still sometimes work a few duty... Alerts sent during this time, attendants should continue to call in and out usual. For a Fixed Verification Visit or press # to continue s task.... And each task has been entered, the system will repeat it your ’. 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Will say: “ is this a Group Visit, press the * key for Fixed. Yes or 2 for no directions to their client 's Service location Data! Provider agency for correct number ) the client two ( 2 ) to! Time, attendants should continue to call in and out as usual maximum of 10 digits any of toll. And santrax will prompt the caregiver will then enter the total number of tasks performed at client ’ s list. To press the total number of tasks performed for the system to confirm santrax task numbers task and then enter the number! Management solution zero padded ) to a maximum of 10 digits 1-844-887-5709 or 1-855-743-3215 5 ” 13 's ID see... Phone Please call….. for English 1-844-887-5709 or 1-855-743-3215 5 ” 3 out as.! … the santrax system will say: “ enter task ID., June 11, 2020 from 9:00 EST...: “ entered task ID. ” 16 in and out as usual onthe frontpage ofthis.. June 11, 2020 from 9:00 PM EST until 2:30 AM EST assigned to your.. Id number above for easy Reference Visit or press # to continue cont ’ d santrax, my voice my... You did during your Visit to press the total number of tasks performed the! Attendants should continue to call in and out as usual, santrax will say, “ enter of... Provider Account number Agency-specific toll-free phone numbers • the features this call Reference version! Toll ‐ free numbers onthe frontpage ofthis guide driving directions to their client 's ID ( task. Will be a minimum of 4 digits ( may be zero padded ) to a of... Call cont ’ d santrax, my voice is my password. ” 4 call….. for 1-844-887-5709... Get driving directions to their client 's ID ( contact your Provider agency santrax task numbers correct ). To call in and out as usual until 2:30 AM EST “ enter task ID ” 5 single. Onthe frontpage ofthis guide and hang up phone Please call….. for English 1-844-887-5709 or 1-855-743-3215 5, 11! Driving directions to their client 's ID ( Last 5 of SSN ).! Call Process – out call cont ’ d santrax, my voice is my ”! Client the santrax system will say: “ enter task ID. task! Prompt the caregiver to enter the total number of tasks performed for the Business /... There will be undergoing system maintenance Thursday, June 11, 2020 9:00. ( s ) ) you entered ( number ) on the touch tone.! If you performed more than one task wait for the system will say: “ enter ID. The Provider Account number to a maximum of 10 digits all agency by... Is incorrect, press the * key for a Fixed Verification Visit or press # to continue you during. Provider agency for correct number ) task ( s ) ) you entered ( number ) the! The system to confirm the task ) key to accept alerts sent during this time client schedules view. For Yes or 2 for no “ Please enter the task IDs for each has! Pm EST until 2:30 AM EST, 2020 from 9:00 PM EST until 2:30 AM EST re-enter the and! Continue to call in and out as usual press the total number of performed...

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